Privacy Policy

1. Introduction

SpecialtyBillingHub ("we," "us," or "our") operates the website specialtybillinghub.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Information you provide voluntarily: When you submit a form on our site — such as the Contact form, Claim a Profile form, or Suggest an Update form — you may provide your name, email address, company name, job title, and message content. This information is provided voluntarily and is used solely to respond to your inquiry.

Automatically collected information: When you visit our site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. We use privacy-respecting analytics (Umami) that do not use cookies and do not track individual users across sites.

Information we do not collect: We do not use tracking cookies, retargeting pixels, or third-party advertising trackers. We do not sell, rent, or share personal information with third-party advertisers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and form submissions
• Process profile claim requests and listing corrections
• Improve our website content and user experience
• Monitor aggregate site usage patterns (without identifying individuals)
• Protect against unauthorized access or misuse of our site

4. Information About Listed Companies

Our directory contains publicly available business information about medical billing companies. This information is collected from public sources including company websites, professional directories, and industry databases. We do not publish personal information about individuals. Company representatives may request corrections or updates through our Suggest an Update page or by claiming their profile.

5. Data Retention

Form submissions are retained for as long as necessary to fulfill the purpose for which they were submitted. Contact form messages are typically deleted after 12 months. Profile claim records are retained for the duration of the claimed profile relationship. You may request deletion of your personal information at any time by contacting us.

6. Third-Party Services

Our website may contain links to third-party websites, including the websites of listed billing companies. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

7. Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].